Refund Policy

Unwanted Goods
Any stock order placed that has been correctly supplied by Wholesale Welding Supplies and is subsequently not required can be returned to us unused, within 7 days of receipt of goods, This is only applicable if goods remain in a "as new" and unused condition including all parts and packaging remain in tact. All un-wanted returns will subject to a handling / restocking charge of 25%. The cost of return carriage must be paid by the customer.

Special orders
Non standard stock items or Special orders (including spare/replacement parts) cannot be cancelled once the order has been processed. Standard stock orders can be cancelled prior to dispatch without penalty.

Ownership of Goods
Any product(s) returned to Wholesale Welding Supplies shall become the property of Wholesale Welding Supplies. If Wholesale Welding Supplies determines that failure of the product(s) was not a result of a defect in materials or workmanship within the terms of the manufacturer's warranty, Wholesale Welding Supplies reserves the right to charge Customer for the parts. Wholesale Welding Supplies will advise the Customer prior to assessing these charges.

NB: The cost of return carriage must be paid by the customer.